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F.A.Q.

Browse F.A.Q. Topics

Bike Information

  • Will my bike come assembled?
    Your bike will arrive 90% assembled. The front wheel, handle bar and pedals will need to be fitted. However we highly suggest that every customer visits their local bicycle shop for safety checks and final assembly to guarantee the safest and most enjoyable riding experience. Improper installation can result in your warranty being terminated.
  • Are your bicycles unisex?
    Yes, the London Bike Cartel is for all. We have ensured that the bikes come in different sizes for different heights. Some The slanted cross bar is designed for ease when women want to ride with a skirt on.  Please view our sizing chart to help decide what your best fit is (link to sizing chart)
  • How heavy are they?
    Depending on the size between our bikes are between 9-11kg. See the store for specific information.
  • Do your bikes come with brakes?
    Yes, all of our bikes come with both front and back fitted brakes for optimum safety.
  • How safe are your bikes?
    We are dedicated to provide you with a safe bike. We follow EU Consumer Products Safety Commission’s bicycle standards.  We have both front and back-fitted brakes and use the best materials to enhance quality and safety. We strongly advise you to visit your local bike shop to ensure the final assembly has been completed to give you a safe and enjoyable riding experience.
  • Why are there no gears? What is a fixie?
    Fixie, Fixed-Gear, Single-Speed are all terms for bikes without gears. After product testing, we chose this because it of the efficiency, ease and affordability. Gears are designed to deal with tough terrains, which we do not necessarily ride on in urban and congested areas.

Other

  • Do you ship to Europe?
    Yes we do please check our shipping page for more information
  • What forms of payment do you accept?
    We accept all major credit and debit cards as well as Paypal. Paypal is a secure form of payment and you don’t not to be a member to use this option
  • What form of payments do you accept?
    We accept all major credit and debit cards, as well as, PayPal. PayPal is a secure form of payment and is preferred by many.
  • How much does shipping cost?
    shipping options and costs are displayed when you checkout.
  • Can I get a corporate order?
    Yes, we can depending on the size of the order. Get in touch with us and we will assist you as best we can. (Link to contact form)
  • What’s The London Bike Cartel all about?
    The London Bike Cartel is a company, which brings quality and style together with affordable to anyone who desires a different riding experience. Our bicycles are great for commutes and cursing as well, keeping fit and helping to reduce our carbon footprint.

Safety

  • Safety
    London Bike Cartel is dedicated to providing its customers with an affordable and unique fixed gear bicycle, without compromising safety or quality. All of our bicycles follow the EU Consumer Product Safety Commission’s bicycle standards and every bicycle is assembled using some of the most trusted and durable materials in the industry. All of our bicycles are equipped with front & rear brakes as well as reflectors.

Sizing

  • What size do i need?
    Check out our sizing guide page to help you decide which size is best for you.